krisenchat is a psychosocial counseling service in German for children and young people up to 25 years of age via Whatsapp, SMS, 24/7.

krisenchat Ukrainian extends this offer to people of all ages who are affected by the war in Ukraine and need counseling in Ukrainian or Russian.

We are not a long-term therapy, but see ourselves as a crisis intervention. Professional counselors offer an empathic, open ear to discuss with the affected people in a solution-oriented way what they can do to support in that exact moment.

Sometimes it helps to simply share the experience with someone or to talk about one's feelings. Chat exercises for dealing with anxiety and panic attacks as well as regulation of stress are available to the counselors in an online toolbox and counselors are encouraged to use those in their chats.

We built up a network of resources with practical information, especially for children and young adults.

We organize ourselves via Slack - an app/website where only people involved in the project can communicate. A professional counseling team is available in the background for questions and training for chat counseling, intervision and supervision. We are an appreciative and engaged community and help each other to constantly develop our services.

krisenchat was founded for the Corona pandemic and draws on experience from over 50,000 chat consultations.

We are looking for motivated Ukrainian and/or Russian speaking interns who are interested in supporting krisenchat Ukrainian in our journey with a minimum of 15 hours per week for at least 8 weeks. Since we are a platform for psychological counseling, this position is highly applicable for psychology students.

• Chat counseling
• Supporting the counselors with content-related questions
• Supporting the psychological management in conceptual work regarding trauma, PTBS,the topic of refugees and more
• Participation in internal meetings and supervisions
• Translations
• Administrative tasks
• Development of a task (tool) that can be used in the chat consultation
• Holding a workshop accompanying the developed excersise

• Confidence in speaking and writing in Ukrainian and/or Russian
• Enrollment or Degree in psychology
• Clinical knowledge of problems and psychological disorders
• Interest in supporting people affected by the ongoing war with a high sensitivity for this topic
• Feeling for sensitive communication and knowledge of resonance
• Ability for self-reflection
• Flexibility, fun and curiosity in testing digital support services
• Ability to work in a team and independently, digitally
• Important: Please check beforehand whether the internship can be recognized by your university or college. For administrative reasons, we focus on applications from within Germany.

• Accompaniment by a clinical psychologist (M.Sc.) of the psychological lead team
• Certificate at the end of the internship (usually applicable for universities)
• Exciting work in a great, dynamic team
• Supervision/Intervision offer
• Flexible working hours possible with far ahead planning
• remote work / home office
• Close connection to the psychological management team

If you are interested in becoming an intern at krisenchat Ukrainian, please apply here with a short motivation letter, stating your wished starting date and availability, and CV.

krisenchat values diversity. We encourage all interested people, regardless of national or ethnic origin, age, religion, disability, gender, gender identity or sexual orientation, to apply to us. We look forward to meeting you!

krisenchat hilft Kindern und Jugendlichen rund-um-die-Uhr mit professionellen Krisenberater:innen in persönlichen Krisen. Einfach. Schnell. Vertraulich. Du findest hier Ausschreibungen für unser Ehrenamt. Für Jobs & Praktika findest du alle Informationen auf unserer Website!