IT Support Intern

Berlin

Veröffentlicht am 24.03.2025
Praktikum

IT Support Intern

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SoundCloud empowers artists and fans to connect and share through music. Founded in 2007, SoundCloud is an artist-first platform empowering artists to build and grow their careers by providing them with the most progressive tools, services, and resources. With over 400+ million tracks from 40 million artists, the future of music is SoundCloud.

The SoundCloud summer internship program is a 10-week paid internship starting in June and ending in August. Our DEI-focused program is designed to create sustainable pipelines to invest in SoundCloud’s future, discover new, diverse talent at all levels, and develop future leaders who will contribute to all business areas. Interns will be fully immersed in the team, receiving opportunities to enhance their skills, and contribute to our mission.

Furthermore, interns will receive various professional and personal development opportunities, like mentorship programming, fireside chats with senior leadership, innovative stretch assignments, and the chance to participate in networking events with other SoundCloud employees across the organization.

SoundCloud is looking for an IT Support intern to join our Corporate IT team. They will work with the team to find solutions for automating daily tasks.

Key Responsibilities:

Respond to and resolve daily IT support tickets, providing timely technical assistance to employees

Configure and set up computers and other hardware for new hires for onboarding

Coordinate device collection, data archiving, and account deactivation for offboarding

Collaborate with People Operations, Security, and Workplace teams to support joint projects, security compliance, and internal initiatives

Experience and Background:

Basic knowledge of hardware setup and IT fundamentals (MACOS experience preferred)

Strong communication and organizational skills

Team-oriented mindset with the ability to collaborate across departments

Proactive, adaptable, and eager to learn new skills

Internship applications must be submitted by April 4th, 2025.

The summer internship program will be 10 weeks from June 2nd, 2025 - August 8th, 2025 (these dates are not flexible). This is a full-time internship and will be hybrid based out of our Berlin office. In-person attendance will be expected 2-3 times a week.

Standort

SoundCloud Ltd, Berlin

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